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Immediate Steps After a Fire: What to Do and What to Avoid

A fire can be a devastating and traumatic event that leaves you feeling overwhelmed and unsure of what to do next. The aftermath of a fire requires careful and immediate action to ensure your safety, protect your property, and start the recovery process. In this blog, we will discuss the essential steps to take after a fire, as well as what to avoid to prevent further complications.

Ensure Safety First

The safety of you and your loved ones is the top priority. If the fire department has not already given you the all-clear, do not re-enter the property until it is deemed safe. Structural damage or lingering hazards could put your life at risk.

Contact Your Insurance Company

Notify your insurance company about the fire as soon as possible. They will guide you through the claims process and provide information on what is covered by your policy. Document the damage with photos and make a list of items that were lost or damaged in the fire.

Prevent Further Damage

Board up broken windows and doors to prevent unauthorized access and further damage to your property. Cover any holes in the roof to prevent additional water damage in case of rain.

Cooperate with Authorities

Work closely with fire investigators and authorities to determine the cause of the fire. Your cooperation can help ensure accurate assessments and insurance claims.

Secure Important Documents

Retrieve important documents like identification, passports, insurance policies, and financial records. If they have been damaged, consult with the relevant institutions on how to obtain replacements.

Contact Utility Companies

Get in touch with utility companies to have services like gas, electricity, and water disconnected if they were not already shut off during the firefighting efforts. This will prevent further risks.

Communicate with Loved Ones

Inform family members, friends, and neighbors about the fire and your current situation. They can provide support and assistance during this difficult time.

Seek Temporary Shelter

If your home is uninhabitable, find a safe and temporary place to stay. Reach out to local emergency shelters, hotels, or stay with family and friends if possible.

 

What to Avoid:

Re-enter the Property Prematurely 

Avoid entering the property until it has been declared safe by the fire department and relevant authorities. Structural damage or lingering hazards could pose serious risks to your safety.

Disrupt the Fire Scene

While it’s natural to want to assess the damage, avoid disturbing the fire scene. It’s important for fire investigators to examine the area to determine the cause and origin of the fire.

Touch or Consume Contaminated Items

Items exposed to smoke, soot, and chemicals during a fire may be contaminated. Avoid touching or consuming any food, beverages, or personal items that may have been exposed.

Dispose of Damaged Items Immediately

Your insurance company might require evidence of your losses for claims processing. Avoid discarding damaged items before documenting them thoroughly with photographs and descriptions.

Disregard Emotional Well-being

Coping with the aftermath of a fire can take an emotional toll. Don’t hesitate to seek support from friends, family, or mental health professionals to help you process your feelings and experiences.

Assume All Damage Is Visible

Some damage, such as structural weaknesses or compromised electrical systems, might not be immediately apparent. Instead of making assumptions, wait for professional assessments before making any decisions.

Delay Notifying Your Insurance Company

Promptly notifying your insurance company about the fire is crucial for a smooth claims process. Delays could lead to complications or denial of coverage.

Start Repairs Before Approval

Before initiating any repairs or restoration work, wait for approval from your insurance company. Unapproved repairs might not be covered under your policy.

In the aftermath of a fire, a mix of emotions can cloud your judgment. By following the right steps and avoiding common mistakes, you can minimize further damage and start the journey toward recovery. Remember, reaching out for support from professionals, friends, and family can make the process less daunting. While the road to recovery might be long, taking immediate and informed action is the first step to rebuilding your life and property.

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S B.
15:38 14 Mar 25
Dwyer Restotation Center as my pick after talking to 4 other companies!Dan Dwyer is an extremely detailed man and has a goal of doing excellent work in your home. Excellent communication throughout the process and all of his office staff are on the ball! Thank you so much to the Dwyer !
Patricia G
17:39 27 Jan 25
We had quite a bit of damage from a tornado/storm back in May 2024. So we needed a lot of work.We had used Dwyer Restoration when we lived in Rockport Tx. Which was from Hurricane Harvey in 2017.He was our Angel.All the work then and now here in San Marcos TX. The staff and workers have done an outstanding job.We have another project in the works now.He is a man of word and will always leave the customer satisfied with the project.We will continue to use Dwyer Restoration.
Brittany S.
18:23 14 Dec 24
Oh. My. Gosh. I have known about Dwyer for ages, but never in a million years did I think I would need to call a restoration company…until the day came. They were quick, professional, and EXTREMELY knowledgeable. I didn’t question for a second that they knew what they were doing, and they thoroughly answered every question I had along the way. Dwyer, I cannot thank you enough for your help during such a stressful time!
janet B.
20:21 01 Dec 24
Dwyer Restoration is an exemplary company. The staff is knowledgeable, professional and will go above and beyond to complete the job. From top to bottom this company is ready on day one. It was such a pleasure to work with each and every person at this company. I am so grateful for all of them. When disaster strikes this is the only company I want at my side. Bravo Dwyer Restoration Bravo
Julia L.
22:03 28 Oct 24
Great experience working with the Dwyer Team. I would definitely recommend them to others.
Sharon B.
15:11 24 Oct 24
The work project was well done. I was impressed that the owner made site visits even though this was a relatively small project. I appreciated the excellent communication and quality of service. I highly recommend Dwyer Restoration.
David K.
17:40 15 Oct 24
The management representative and all the service personnel were exceptionally communicative and capable.
Gary W.
19:06 04 Oct 24
I had water damage in my master bathroom. Dwyer restoration did a fantastic job fixing the damaged area to where it looks like nothing happened. Very courteous and very professional. Great to work with. I highly recommend them
Jesse S.
00:29 05 Aug 24
Dan and his entire crew were amazing. There were some hiccups along the way (had to change project managers part way through which was out of anyone’s hands). Our new project manager Edward was awesome. The one issue we had was with the subcontractor painting company. Dwyer built us beautiful new cabinets and to this day the paint job is what I would call “satisfactory.” In the end it was quite clear these painters were only going to do enough for a satisfactory job and that is where we left it because we didn’t want to have them come back for a 9th (literally) time. Dan Dwyer and Edward pushed hard to get them to fix things even going as far as to sit here and supervise while they worked. In the end the painters were just lazy and you can’t really fix that. The lesson here is absolutely use Dwyer Restoration. They are prompt, kind, fair, hardworking people and we would use them again in a heartbeat. Their internal survey got an 8/10 overall because of these painters but I do believe deserve a 5 star rating on here because they deserve your business and will not do you wrong. The second lesson is DO NOT use Carnival Painting if you actually want a quality paint job.
Jordan W.
21:35 25 Jul 24
I recently had the pleasure of working with Dwyer Restoration to address significant water damage and mold issues in my home. From start to finish, the experience was exceptional, and I couldn't be more satisfied with their service.From the moment I contacted them, the team at Dwyer Restoration was responsive and professional. They arrived promptly for the initial assessment, thoroughly inspected the damage, and provided a clear and detailed schedule to address the issues.The remediation work was carried out efficiently and meticulously. Their team also took great care to protect the unaffected areas of my home. I was particularly impressed with their attention to detail and commitment to quality. My cabinets were needing to be rebuilt, all drywall at the kitchen peninsula was replaced, textured, painted and caulked better than it had been previously when the home was new.I highly recommend their services. Their professionalism, expertise, and dedication to customer satisfaction make them the best choice for home remediation needs.
Gary D.
15:13 13 Mar 23
We hired Dwyer to do a full kitchen remodel after consulting with a number of local remodel and restoration companies. Their bid was comprehensive and detailed (almost a little overwhelming). They were quick to answer questions and turn the bid back around with adjustments.The trade workers were competent and always polite. There were a few bumps as I would have expected with any major project. Dwyer responded to each concern in a timely and fair manner. In the end we were very happy with the result and would be willing to use them again.Some details about the project:* removed a load-bearing column and replaced with a LVL span. This required adjusting plumbing, electrical and HVAC around the area, as well as working with the city and a structural engineer for approval.* replaced 4' fluorescent bulb lighting with recessed LEDs.* custom cabinets (amazing work on this!) and new counters. This included converting the kitchen island into a peninsula.* rebuild pantry with a slightly different footprint to better utilize space.The majority of the work was done over about 60 days, with touch-ups and adjustments going on about a month longer.
Kari P.
01:52 18 Aug 20
My neighbor ran his car through my house in December 2019. The entire left side of my house was a huge hole and destroyed. Dwyer Restoration was recommended as the "disaster specialists". I am SO GLAD I hired them out of the 7 others I had come out to give me bids. They were the absolute BEST in the business to work with. I found them to be exceptional in 3 areas specifically:1. Communication2. Professionalism3. CleanlinessThere will always be bumps along the way with ANY restoration/renovation. The key is, to work with people that DO THE RIGHT THING. Dwyer ALWAYS came through no matter what and did the right thing. They handled every detail of my renovation as if it was their house and what they would want done.Dan Dwyer held my hand throughout the entire insurance process daily and we were able to get things agreed upon due to this.Mark Brown was my project manager and did a phenomenal job with scheduling and being there every time I called. He was a pleasure to work with and made everything seem so seamless.Guido Krumm was the German Carpenter that did most of the work on my house. He was also a pleasure to work with. I fell blessed to have had such a knowledgeable and trustworthy person doing the work on my house.I will ONLY hire Dwyer Restoration in the future for all of my renovation needs. I HIGHLY recommend them for your next project or disaster.
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